1800 800 675
24hrs/7days

 

 

Carpet Cleaning Services

Frequently Asked Questions

Do you move furniture and what preparation is required?

MCS will move portable items like chairs, tables, lounge suites and beds. This work is preformed on the understanding that the customer will move small items like toys, books, plants and breakables out of the cleaning area and clear items from furniture that will be moved. We don’t move wall units, anything with breakable items in or on it, electronic equipment, musical instruments or items of excessive weight.

If excessive furniture exists (above normal) additional charges may apply.

Will my carpet shrink?

No.

Do you guarantee your work?

We guarantee customer satisfaction and to clean your carpet to the Australian Standard 3733. In the unlikely situation that you are not happy with our job we will re-attend and rectify the item requested FOC. If this cannot be achieved to your satisfaction we will refund you the value of this work.

Will all stains be removed?

Our technicians are highly trained professionals. They will apply additional cleaning solution and agitate areas where spots are visible. However, some spots may require special stain treatment (extra charge) and if they cannot be removed it means the stain is permanent. We cannot guarantee removing every stain.

Is steam cleaning the best method?

Steam cleaning is a deep clean which delivers high level of customer satisfaction. Dry Cleaning is a surface clean and in our option is not as good as steam cleaning.

Will cleaning remove dust mites?

Dust mites environment requires warm and damp conditions to survive. They are rarely found in dry carpet.

How long does it take for the carpet to dry?

Drying time depends on the fibre type (e.g. Wool substantially absorbs water and takes longer to dry), density and characteristics of the carpet construction, amount of effort and cleaning solution needed to properly clean the area and environmental conditions (humidity, air movement and temperature). Drying can be reduced by increased air circulation in the cleaning area. Air movement like opening windows and doors, turning on fans or air conditioners will all reduce drying time. As a general guide you should allow 3 – 4 hours.

Note: Some companies feature quick drying methods as a benefit to the customer. Most of these methods are designed for regular or interim maintenance in conjunction with regular surface cleaning. The Australian Standard states that periodic or corrective cleaning of carpet is required (frequency stated above) where Steam extraction cleaning is a recognised and effective method.

View frequency & importance of carpet cleaning >

View overview of carpet cleaning process >

ALL ENQUIRIES – TELEPHONE 1800 800 675

Need Urgent Assistance?

Your call is answered
24hours 7days a week.

By getting expert advice and speedy service we can help you mitigate further damage to your property.

Dehumidifier Sales

MCS can deliver your desired dehumidifier Australia wide.
Home, domestic, commercial dehumidifiers for sale in use in your home and workplace

  • protect electronic equipment
  • photographic needs
  • collections & paper items
  • libraries
  • museums
  • leather and timber items
  • allergy / asthma suffers
  • mould and dust mites


100% customer satisfaction...
guaranteed!

In the unlikely situation that you are not happy with our job we will re-attend and rectify the item requested. If this cannot be achieved to your satisfaction MCS will refund you the value of this work.

For all your water damage restoration and special contamination clean-up needs. We service the following areas:  UPPER COOMERA  •  COOMERA  •  SANTA BARBARA  •  BOYKAMBIL  •  HOLLYWELL  •  HOPE ISLAND  •  PARADISE POINT  •  SANCTUARY COVE  •  SOUTHERN MORETON BAY ISLAND  •  CURRIGEE  •  SOUTH STRADBROKE  •  OXENFORD  •  HELENSVALE  •  PACIFIC PINES  •  STUDIO VILLAGE  •  ARUNDEL  •  COOMBABAH  •  RUNAWAY BAY  •  ANGLERS PARADISE  •  BIGGERA WATERS  •  GAVEN  •  MOLENDINAR  •  PARKWOOD  •  HEYDON HEIGHTS  •  LABRADOR  •  MAIN BEACH  •  MUSGRAVE HILL  •  SOUTHPORT  •  THE SPIT  •  HIGHLAND PARK  •  NERANG  •  ASHMORE  •  BENOWA  •  CARRARA  •  CYPRESS GARDENS  •  BROADBEACH  •  BROADBEACH WATERS  •  BUNDALL  •  CHEVRON ISLAND  •  CRONIN ISLAND  •  FLORIDA GARDENS  •  ISLE OF CAPRI  •  MIAMI KEYS  •  PARADISE WATERS  •  RIALTO  •  RIO VISTA  •  SORRENTO  •  SURFERS PARADISE  •  WORONGARY  •  MERRIMAC  •  CLEAR ISLAND WATERS  •  MERMAID WATERS  •  ROBINA  •  MERMAID BEACH  •  MIAMI  •  NOBBY BEACH  •  BURLEIGH WATER  •  S VARSITY LAKES  •  WEST BURLEIGH  •  BURLEIGH HEADS  •  KOALA PARK  •  PALM BEACH  •  CURRUMBIN WATERS  •  ELANORA  •  BILINGA  •  TUGAN  •  COOLANGATTA  •  GIBSON ISLAND  •  BELLTHORPE  •  WHITE PATCH  •  DURUNDUR  •  CABOOLTURE  •  GODWIN BEACH  •  NINGI  •  BANKSIA BEACH  •  BELLARA  •  SANDSTONE POINT  •  BONGAREE  •  BRIBIE ISLAND  •  WOORIM  •  MORAYFIELD  •  UPPER CABOOLTURE  •  CABOOLTURE SOUTH  •  BEACHMERE  •  BURPENGARY  •  NARANGBA  •  DECEPTION BAY  •  ROTHWELL  •  NEWPORT  •  SCARBOROUGH  •  DAKABIN  •  PETRIE  •  KALLANGUR  •  MURRUMBA DOWNS  •  NORTH LAKES  •  MANGO HILL  •  CLONTARF  •  KIPPA-RING  •  MARGATE  •  REDCLIFFE  •  WOODY POINT  •  CASHMERE  •  JOYNER  •  BRAY PARK  •  LAWNTON  •  STRATHPINE  •  GRIFFIN  •  BRIGHTON  •  SAMFORD VALLEY  •  SAMFORD VILLAGE  •  EATONS HILL  •  ALBANY CREEK  •  BRENDALE  •  WARNER  •  BALD HILLS  •  BRACKEN RIDGE  •  CARSELDINE  •  FITZGIBBON  •  BOONDALL  •  DEAGON  •  NORTH BOONDALL  •  SANDGATE  •  TAIGUM  •  NUDGEE BEACH  •  SHORNCLIFFE  •  BUNYA  •  FERNY HILLS  •  ARANA HILLS  •  EVERTON HILLS  •  EVERTON PARK  •  McDOWALL  •  ASPLEY  •  BRIDGEMAN DOWNS  •  CHERMSIDE  •  CHERMSIDE WEST  •  STAFFORD HEIGHTS  •  GEEBUNG  •  NORTHGATE  •  VIRGINIA  •  WAVELL HEIGHTS  •  ZILLMERE  •  BANYO  •  NUDGEE  •  MYRTLETOWN  •  FERNY GROVE  •  THE GAP  •  UPPER KEDRON  •  ASHGROVE  •  ENOGGERA  •  GAYTHORNE  •  GROVELY  •  KEPERRA  •  MITCHELTON  •  OXFORD PARK  •  ST JOHNS WOOD  •  ALDERLEY  •  BOWEN BRIDGE  •  DORRINGTON  •  GORDON PARK  •  GRANGE  •  HERSTON  •  LUTWYCHE  •  NEWMARKET  •  STAFFORD  •  WILSTON  •  WINDSOR  •  ALBION  •  ASCOT  •  BOWEN HILLS  •  BREAKFAST CREEK  •  CLAYFIELD  •  EAGLE JUNCTION  •  HAMILTON  •  HENDRA  •  KALINGA  •  KEDRON  •  MAYNE  •  NUNDAH  •  TOOMBUL  •  WOOLOOWIN  •  BRISBANE AIRPORT  •  DOOMBEN  •  EAGLE FARM  •  MEEANDAH  •  WHINSTANES  •  BULWER ISLAND  •  LINDUM  •  LYTTON  •  PINKENBA  •  PORTWEST  •  PORTGATE  •  WHYTE ISLAND  •  WYNNUM  •  PORT OF BRISBANE BARDON  •  JUBILEE  •  MOUNT COOT-THA  •  RAINWORTH  •  TOOWONG  •  AUCHENFLOWER  •  BRISBANE  •  CITY  •  CLARENCE CORNER  •  HIGHGATE HILL  •  HILL END  •  ITHACA  •  KELVIN GROVE  •  MILTON  •  PADDINGTON  •  PETRIE TERRACE  •  RED HILL  •  ROSALIE  •  SOUTH BANK  •  SOUTH BRISBANE  •  SPRING HILL  •  TORWOOD  •  WEST END  •  BALMORAL  •  BULIMBA  •  EAST BRISBANE  •  FORTITUDE VALLEY  •  HAWTHORNE  •  KANGAROO POINT  •  MERTHYR  •  NEW FARM  •  NEWSTEAD  •  NORMAN PARK  •  TENERIFFE  •  CANNON HILL  •  COLMSLIE  •  MORNINGSIDE  •  MURARRIE  •  QUEENSPORT  •  SEVEN HILLS  •  HEMMANT  •  TINGALPA  •  LOTA  •  MANLY  •  MANLY WEST  •  RANSOME  •  WAKERLEY  •  WYNNUM WEST  •  THORNESIDE  •  PULLENVALE  •  BROOKFIELD  •  CHAPEL HILL  •  JINDALEE  •  KENMORE  •  KENMORE HILLS  •  CHELMER  •  FIG TREE POCKET  •  GRACEVILLE  •  INDOOROOPILLY  •  JAY PARK  •  SHERWOOD  •  TARINGA  •  CHARDONS CORNER  •  DUTTON PARK  •  FAIRFIELD  •  IRONSIDE  •  LONG POCKET  •  ST LUCIA  •  TENNYSON  •  YEERONGPILLY  •  YERONGA  •  ANNERLEY  •  BURANDA  •  COORPAROO  •  EKIBIN  •  GREENSLOPES  •  HOLLAND PARK  •  HOLLAND PARK WEST  •  STONES CORNER  •  TARRAGINDI  •  WELLERS HILL  •  WOOLLOONGABBA  •  CAMP HILL  •  CARINA  •  CARINA HEIGHTS  •  MANSFIELD  •  MOUNT GRAVATT EAST  •  WHITES HILL  •  BELMONT  •  CARINDALE  •  CAPALABA WEST  •  CHANDLER  •  GUMDALE  •  ALEXANDRA HILLS  •  BIRKDALE  •  ORMISTON  •  WELLINGTON POINT  •  COLLEGES CROSSING  •  KARANA DOWNS  •  NORTH TIVOLI  •  STANTON CROSS  •  BARELLAN POINT  •  KARALEE  •  ANSTEAD  •  BELLBOWRIE  •  MOGGILL  •  PINJARRA HILLS  •  JAMBOREE HEIGHTS  •  MIDDLE PARK  •  MOUNT OMMANEY  •  RIVERHILLS  •  SINNAMON PARK  •  SUMNER  •  WESTLAKE  •  CORINDA  •  DARRA  •  OXLEY  •  SEVENTEEN MILE ROCKS  •  ARCHERFIELD  •  MOOROOKA  •  ROCKLEA  •  SALISBURY  •  COOPERS PLAINS  •  NATHAN  •  NATHAN HEIGHTS  •  ROBERTSON  •  SUNNYBANK  •  EIGHT MILE PLAINS  •  MACGREGOR  •  MOUNT GRAVATT  •  UPPER MOUNT GRAVATT  •  WISHART  •  MACKENZIE  •  ROCHEDALE  •  BURBANK  •  CAPALABA  •  SHELDON  •  THORNLANDS  •  COOCHIEMUDLO ISLAND  •  PINKLANDS  •  BRASSALL  •  COALFALLS  •  LEICHHARDT  •  SADLIERS CROSSING  •  BASIN POCKET  •  DENMARK HILL  •  EAST IPSWICH  •  IPSWICH  •  LIMESTONE HILL  •  MOORES POCKET  •  NEWTOWN  •  NORTH IPSWICH  •  RAYMONDS HILL  •  TIVOLI  •  TIVOLI HILL  •  WEST IPSWICH  •  WOODEND  •  BERGINS HILL  •  BOOVAL  •  BUNDAMBA  •  EBBW VALE  •  NORTH BOOVAL  •  SILKSTONE  •  STATION HILL  •  BREMER JUNCTION  •  COLLINGWOOD PARK  •  DINMORE  •  NEW CHUM  •  RIVERVIEW  •  GOODNA  •  PRIORS POCKET  •  REDBANK  •  CAROLE PARK  •  GAILES  •  WACOL  •  DOOLANDELLA  •  DURACK  •  ELLEN GROVE  •  FOREST LAKE  •  INALA  •  RICHLANDS  •  PALLARA  •  WILLAWONG  •  ACACIA RIDGE  •  ALGESTER  •  CALAMVALE  •  STRETTON  •  SUNNYBANK HILLS  •  FRUITGROVE  •  KARAWATHA  •  KURABY  •  RUNCORN  •  UNDERWOOD  •  ROCHEDALE SOUTH  •  SPRINGFIELD  •  SPRINGWOOD  •  PRIESTDALE  •  REDLAND BAY  •  VICTORIA POINT  •  CHURCHILL  •  EASTERN HEIGHTS  •  RACEVIEW  •  SANDY GALLOP  •  YAMANTO  •  BLACKSTONE  •  COONEANA  •  FLINDERS VIEW  •  GREENWOOD VILLAGE  •  REDBANK PLAINS  •  AUGUSTINE HEIGHTS  •  BELLBIRD PARK  •  BROOKWATER  •  CAMIRA  •  SPRINGFIELD LAKES  •  HEATHWOOD  •  FORESTDALE  •  HILLCREST  •  LARAPINTA  •  PARKINSON  •  BROWNS PLAINS  •  DREWVALE  •  BERRINBA  •  LOGAN CENTRAL  •  WOODRIDGE  •  DAISY HILL  •  KINGSTON  •  MEADOWBROOK  •  SLACKS CREEK  •  SHAILER PARK  •  CORNUBIA  •  CARBROOK  •  MOUNT COTTON  •  POINT TALBURPIN  •  KARRAGARRA ISLAND  •  RUSSELL ISLAND  •  SPRINGFIELD CENTRAL  •  GREENBANK  •  BORONIA HEIGHTS  •  HERITAGE PARK  •  REGENTS PARK  •  CRESTMEAD  •  MARSDEN  •  LOGANLEA  •  WATERFORD WEST  •  BETHANIA  •  EDENS LANDING  •  HOLMVIEW  •  LOGANHOLME  •  TANAH MERAH  •  WATERFORD  •  BEENLEIGH  •  EAGLEBY  •  ALBERTON  •  BANNOCKBURN  •  MOUNT WARREN PARK  •  WINDAROO  •  YATALA  •  GILBERTON  •  STAPYLTON  •  CABBAGE TREE POINT  •  STEIGLITZ  •  WOONGOOLBA  •  CUPANIA  •  ORMEAU  •  ORMEAU HILLS  •  NORWELL  •  JACOBS WELL  •  PIMPAMA  •  UPPER COOMERA  •  SANCTUARY COVE  •  COOMERA  •  HOPE ISLAND  • 

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