1800 800 675
24hrs/7days

MCS is a IICRC certified company meaning you can be confident that you will get a professional service who will take care of your valuable carpets, furnishings and property.
If you incur any of the below problems please check the points below before contacting MCS for further assistance.
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The unit doesn’t run. |
Is the electrical plug fully pushed into the socket? |
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Is the mains power supply on or does a fuse need replacing for the circuit on the power point connected to this unit? |
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Is the humidistat set too low or not tuned on? |
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Is the water tank full indicator on? This advises it is either full or not positioned properly. |
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The unit seems to extract little water. |
Is the room cold? – the colder the air the less moisture the unit will extract. |
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Are too many windows or doors open? |
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Is there something in the room producing lots of heat? |
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Is the filter dirty? |
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Is the room humidity already quite low? |
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The unit seems to do nothing. |
Is the air intake or outlet blocked? |
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Is the room / area too large for the unit? |
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Is the room humidity already quite low? |
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Is the filter dirty? |
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Is the room temperature below 5C? The fan may run without the compressor – defrosting light indicator on? |
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Too noisy. |
Is the machine positioned unevenly so as to create vibration? |
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Is the floor underneath the unit uneven or loose fitting. |
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Is there any foreign body interfering with the unit? |
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The unit fan doesn’t seem to be revolving. |
Is the filter blocked? |
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Is there any foreign body interfering with the unit? |
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The continuous drainage is not working.
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Does the hose have a downward slope throughout its entire length? |
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Is there a kink or sharp bend in the hose? |
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Is cap nut for the micro-switch attached or fully screwed into position? This allows the unit to operate by over-riding the condition if the water tank is not in position. |
ALL ENQUIRIES – TELEPHONE 1800 800 675
Need Urgent Assistance?
Your call is answered
24hours 7days a week.
By getting expert advice and speedy service we can help you mitigate further damage to your property.

MCS can deliver your desired dehumidifier Australia wide.
Home, domestic, commercial dehumidifiers for sale in use in your home and workplace

100% customer satisfaction...
guaranteed!
In the unlikely situation that you are not happy with our job we will re-attend and rectify the item requested. If this cannot be achieved to your satisfaction MCS will refund you the value of this work.
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