1800 800 675
24hrs/7days

 

 

24/7 Services
Water Damage Restoration
Sewage Damage
     Decontamination
Trauma/Death Scene
     Cleanup
Documentation Drying
Special Decontamination
     Cleanup
Property Management
Mould Remediation
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Carpet Stain Treatment
Carpet Repairs
Odour Control
Mould Infected Book
     Collection
Moisture Testing & Reporting
Sales
Dehumidifiers
 

MCS is a IICRC certified company meaning you can be confident that you will get a professional service who will take care of your valuable carpets, furnishings and property.

Certified companies are registered businesses which have pledged to conduct their business honestly, observing the IICRC Code of Ethics, continuing staff training / education and are fully insured.

Privacy Policy

Moisture Control Services (Aust) PTY LTD [MCS] is committed to protecting the privacy and confidentiality of information it collects from clients, service providers and contractors. In acting for clients, MCS adherers to its fiduciary duties, duty of confidentially and legal professional privilege in all actions taken on clients’ behalf. Further, in the conduct of this practice MCS commits to protecting the privacy of personal information regarding individual clients, service providers, contractors and agents.

Collection

MCS collects information directly from you through correspondence, e-mail, in person and by telephone. Indicative information collected includes your name, contact details, insurance details and any fact or opinion you provide that is relevant to the matter at hand. MCS also collects information from a third party such as; insurance company, property manager, assessor, insurance broker or property owner.

In relation to individuals acting as service providers, contractors or agents of the firm, MCS collects your name, contact details and relevant information concerning your dealings with us.

Purpose of Collection

In relation to clients, this information is collected to provide you with advice and representation. In the provision of such services, we may provide information to agents to take actions or make enquiries in relation to the conduct of your matter.
In relation to individuals acting as service providers, contractors or agents, we may use your information to access or use services provided by you or an organization that you represent.

Use and disclosure of information

MCS will use and disclose your information for the primary purpose for which you have provided the information. In addition to the use and disclosure of information outlined above and under “Purpose of Collection”, we also use and disclose information for purposes such as invoicing, relating correspondence and accurate file management.
At your instructions or according to the requirements of law, MCS may disclose your information to organizations such as regulatory authorities, government departments, court, or other authorised parties.

Security of Information

The information you provide us is stored on computer and paper base files as appropriate. The secure storage and use of information is of paramount importance to us so that all reasonable steps are taken to protect the information from misuse of loss, or unauthorized access, modification or disclosure by means such as password and network protection.
In addition, all staff with access to your personal information is bound by duties of confidentiality.

Accuracy of Personal Information

MCS take all reasonable steps to ensure that the information we collect is accurate, complete and up to date at the time of collection. If your circumstances change or you have reason to believe our records are not accurate, complete or up to date, please contact us immediately and MCS will take reasonable steps to amend the information in accordance with the above criteria or an alternative may be discussed with you.

Access

You may request access to personal information that MCS hold on you. All reasonable action will be taken to assist access or to address any reasons in accordance with law. If access is provided, a reasonable fee may be charged for time and other costs incurred in providing access.

Contacting MCS

If you have any further queries concerning any aspects of this policy or our practices, or a concern please contact our Privacy Officer.

MOISTURE CONTROL SERVICES
Attn -  Manager
PO Box 3005,
Hendra Qld 4011

View our Quality Policy >

Find out more about MCS >

Need Urgent Assistance?


Your call is answered
24hours 7days a week.

By getting expert advice and speedy service we can help you mitigate further damage to your property.

Dehumidifier Sales

MCS can deliver your desired dehumidifier Australia wide.
Home, domestic, commercial dehumidifiers for sale in use in your home and workplace

  • protect electronic equipment
  • photographic needs
  • collections & paper items
  • libraries
  • museums
  • leather and timber items
  • allergy / asthma suffers
  • mould and dust mites


100% customer satisfaction...

In the unlikely situation that you are not happy with our job we will re-attend and rectify the item requested. If this cannot be achieved to your satisfaction MCS will refund you the value of this work.

guaranteed

For all your water damage restoration and special contamination clean-up needs. We service the following areas:  UPPER COOMERA  •  COOMERA  •  SANTA BARBARA  •  BOYKAMBIL  •  HOLLYWELL  •  HOPE ISLAND  •  PARADISE POINT  •  SANCTUARY COVE  •  SOUTHERN MORETON BAY ISLAND  •  CURRIGEE  •  SOUTH STRADBROKE  •  OXENFORD  •  HELENSVALE  •  PACIFIC PINES  •  STUDIO VILLAGE  •  ARUNDEL  •  COOMBABAH  •  RUNAWAY BAY  •  ANGLERS PARADISE  •  BIGGERA WATERS  •  GAVEN  •  MOLENDINAR  •  PARKWOOD  •  HEYDON HEIGHTS  •  LABRADOR  •  MAIN BEACH  •  MUSGRAVE HILL  •  SOUTHPORT  •  THE SPIT  •  HIGHLAND PARK  •  NERANG  •  ASHMORE  •  BENOWA  •  CARRARA  •  CYPRESS GARDENS  •  BROADBEACH  •  BROADBEACH WATERS  •  BUNDALL  •  CHEVRON ISLAND  •  CRONIN ISLAND  •  FLORIDA GARDENS  •  ISLE OF CAPRI  •  MIAMI KEYS  •  PARADISE WATERS  •  RIALTO  •  RIO VISTA  •  SORRENTO  •  SURFERS PARADISE  •  WORONGARY  •  MERRIMAC  •  CLEAR ISLAND WATERS  •  MERMAID WATERS  •  ROBINA  •  MERMAID BEACH  •  MIAMI  •  NOBBY BEACH  •  BURLEIGH WATER  •  S VARSITY LAKES  •  WEST BURLEIGH  •  BURLEIGH HEADS  •  KOALA PARK  •  PALM BEACH  •  CURRUMBIN WATERS  •  ELANORA  •  BILINGA  •  TUGAN  •  COOLANGATTA  •  GIBSON ISLAND  •  BELLTHORPE  •  WHITE PATCH  •  DURUNDUR  •  CABOOLTURE  •  GODWIN BEACH  •  NINGI  •  BANKSIA BEACH  •  BELLARA  •  SANDSTONE POINT  •  BONGAREE  •  BRIBIE ISLAND  •  WOORIM  •  MORAYFIELD  •  UPPER CABOOLTURE  •  CABOOLTURE SOUTH  •  BEACHMERE  •  BURPENGARY  •  NARANGBA  •  DECEPTION BAY  •  ROTHWELL  •  NEWPORT  •  SCARBOROUGH  •  DAKABIN  •  PETRIE  •  KALLANGUR  •  MURRUMBA DOWNS  •  NORTH LAKES  •  MANGO HILL  •  CLONTARF  •  KIPPA-RING  •  MARGATE  •  REDCLIFFE  •  WOODY POINT  •  CASHMERE  •  JOYNER  •  BRAY PARK  •  LAWNTON  •  STRATHPINE  •  GRIFFIN  •  BRIGHTON  •  SAMFORD VALLEY  •  SAMFORD VILLAGE  •  EATONS HILL  •  ALBANY CREEK  •  BRENDALE  •  WARNER  •  BALD HILLS  •  BRACKEN RIDGE  •  CARSELDINE  •  FITZGIBBON  •  BOONDALL  •  DEAGON  •  NORTH BOONDALL  •  SANDGATE  •  TAIGUM  •  NUDGEE BEACH  •  SHORNCLIFFE  •  BUNYA  •  FERNY HILLS  •  ARANA HILLS  •  EVERTON HILLS  •  EVERTON PARK  •  McDOWALL  •  ASPLEY  •  BRIDGEMAN DOWNS  •  CHERMSIDE  •  CHERMSIDE WEST  •  STAFFORD HEIGHTS  •  GEEBUNG  •  NORTHGATE  •  VIRGINIA  •  WAVELL HEIGHTS  •  ZILLMERE  •  BANYO  •  NUDGEE  •  MYRTLETOWN  •  FERNY GROVE  •  THE GAP  •  UPPER KEDRON  •  ASHGROVE  •  ENOGGERA  •  GAYTHORNE  •  GROVELY  •  KEPERRA  •  MITCHELTON  •  OXFORD PARK  •  ST JOHNS WOOD  •  ALDERLEY  •  BOWEN BRIDGE  •  DORRINGTON  •  GORDON PARK  •  GRANGE  •  HERSTON  •  LUTWYCHE  •  NEWMARKET  •  STAFFORD  •  WILSTON  •  WINDSOR  •  ALBION  •  ASCOT  •  BOWEN HILLS  •  BREAKFAST CREEK  •  CLAYFIELD  •  EAGLE JUNCTION  •  HAMILTON  •  HENDRA  •  KALINGA  •  KEDRON  •  MAYNE  •  NUNDAH  •  TOOMBUL  •  WOOLOOWIN  •  BRISBANE AIRPORT  •  DOOMBEN  •  EAGLE FARM  •  MEEANDAH  •  WHINSTANES  •  BULWER ISLAND  •  LINDUM  •  LYTTON  •  PINKENBA  •  PORTWEST  •  PORTGATE  •  WHYTE ISLAND  •  WYNNUM  •  PORT OF BRISBANE BARDON  •  JUBILEE  •  MOUNT COOT-THA  •  RAINWORTH  •  TOOWONG  •  AUCHENFLOWER  •  BRISBANE  •  CITY  •  CLARENCE CORNER  •  HIGHGATE HILL  •  HILL END  •  ITHACA  •  KELVIN GROVE  •  MILTON  •  PADDINGTON  •  PETRIE TERRACE  •  RED HILL  •  ROSALIE  •  SOUTH BANK  •  SOUTH BRISBANE  •  SPRING HILL  •  TORWOOD  •  WEST END  •  BALMORAL  •  BULIMBA  •  EAST BRISBANE  •  FORTITUDE VALLEY  •  HAWTHORNE  •  KANGAROO POINT  •  MERTHYR  •  NEW FARM  •  NEWSTEAD  •  NORMAN PARK  •  TENERIFFE  •  CANNON HILL  •  COLMSLIE  •  MORNINGSIDE  •  MURARRIE  •  QUEENSPORT  •  SEVEN HILLS  •  HEMMANT  •  TINGALPA  •  LOTA  •  MANLY  •  MANLY WEST  •  RANSOME  •  WAKERLEY  •  WYNNUM WEST  •  THORNESIDE  •  PULLENVALE  •  BROOKFIELD  •  CHAPEL HILL  •  JINDALEE  •  KENMORE  •  KENMORE HILLS  •  CHELMER  •  FIG TREE POCKET  •  GRACEVILLE  •  INDOOROOPILLY  •  JAY PARK  •  SHERWOOD  •  TARINGA  •  CHARDONS CORNER  •  DUTTON PARK  •  FAIRFIELD  •  IRONSIDE  •  LONG POCKET  •  ST LUCIA  •  TENNYSON  •  YEERONGPILLY  •  YERONGA  •  ANNERLEY  •  BURANDA  •  COORPAROO  •  EKIBIN  •  GREENSLOPES  •  HOLLAND PARK  •  HOLLAND PARK WEST  •  STONES CORNER  •  TARRAGINDI  •  WELLERS HILL  •  WOOLLOONGABBA  •  CAMP HILL  •  CARINA  •  CARINA HEIGHTS  •  MANSFIELD  •  MOUNT GRAVATT EAST  •  WHITES HILL  •  BELMONT  •  CARINDALE  •  CAPALABA WEST  •  CHANDLER  •  GUMDALE  •  ALEXANDRA HILLS  •  BIRKDALE  •  ORMISTON  •  WELLINGTON POINT  •  COLLEGES CROSSING  •  KARANA DOWNS  •  NORTH TIVOLI  •  STANTON CROSS  •  BARELLAN POINT  •  KARALEE  •  ANSTEAD  •  BELLBOWRIE  •  MOGGILL  •  PINJARRA HILLS  •  JAMBOREE HEIGHTS  •  MIDDLE PARK  •  MOUNT OMMANEY  •  RIVERHILLS  •  SINNAMON PARK  •  SUMNER  •  WESTLAKE  •  CORINDA  •  DARRA  •  OXLEY  •  SEVENTEEN MILE ROCKS  •  ARCHERFIELD  •  MOOROOKA  •  ROCKLEA  •  SALISBURY  •  COOPERS PLAINS  •  NATHAN  •  NATHAN HEIGHTS  •  ROBERTSON  •  SUNNYBANK  •  EIGHT MILE PLAINS  •  MACGREGOR  •  MOUNT GRAVATT  •  UPPER MOUNT GRAVATT  •  WISHART  •  MACKENZIE  •  ROCHEDALE  •  BURBANK  •  CAPALABA  •  SHELDON  •  THORNLANDS  •  COOCHIEMUDLO ISLAND  •  PINKLANDS  •  BRASSALL  •  COALFALLS  •  LEICHHARDT  •  SADLIERS CROSSING  •  BASIN POCKET  •  DENMARK HILL  •  EAST IPSWICH  •  IPSWICH  •  LIMESTONE HILL  •  MOORES POCKET  •  NEWTOWN  •  NORTH IPSWICH  •  RAYMONDS HILL  •  TIVOLI  •  TIVOLI HILL  •  WEST IPSWICH  •  WOODEND  •  BERGINS HILL  •  BOOVAL  •  BUNDAMBA  •  EBBW VALE  •  NORTH BOOVAL  •  SILKSTONE  •  STATION HILL  •  BREMER JUNCTION  •  COLLINGWOOD PARK  •  DINMORE  •  NEW CHUM  •  RIVERVIEW  •  GOODNA  •  PRIORS POCKET  •  REDBANK  •  CAROLE PARK  •  GAILES  •  WACOL  •  DOOLANDELLA  •  DURACK  •  ELLEN GROVE  •  FOREST LAKE  •  INALA  •  RICHLANDS  •  PALLARA  •  WILLAWONG  •  ACACIA RIDGE  •  ALGESTER  •  CALAMVALE  •  STRETTON  •  SUNNYBANK HILLS  •  FRUITGROVE  •  KARAWATHA  •  KURABY  •  RUNCORN  •  UNDERWOOD  •  ROCHEDALE SOUTH  •  SPRINGFIELD  •  SPRINGWOOD  •  PRIESTDALE  •  REDLAND BAY  •  VICTORIA POINT  •  CHURCHILL  •  EASTERN HEIGHTS  •  RACEVIEW  •  SANDY GALLOP  •  YAMANTO  •  BLACKSTONE  •  COONEANA  •  FLINDERS VIEW  •  GREENWOOD VILLAGE  •  REDBANK PLAINS  •  AUGUSTINE HEIGHTS  •  BELLBIRD PARK  •  BROOKWATER  •  CAMIRA  •  SPRINGFIELD LAKES  •  HEATHWOOD  •  FORESTDALE  •  HILLCREST  •  LARAPINTA  •  PARKINSON  •  BROWNS PLAINS  •  DREWVALE  •  BERRINBA  •  LOGAN CENTRAL  •  WOODRIDGE  •  DAISY HILL  •  KINGSTON  •  MEADOWBROOK  •  SLACKS CREEK  •  SHAILER PARK  •  CORNUBIA  •  CARBROOK  •  MOUNT COTTON  •  POINT TALBURPIN  •  KARRAGARRA ISLAND  •  RUSSELL ISLAND  •  SPRINGFIELD CENTRAL  •  GREENBANK  •  BORONIA HEIGHTS  •  HERITAGE PARK  •  REGENTS PARK  •  CRESTMEAD  •  MARSDEN  •  LOGANLEA  •  WATERFORD WEST  •  BETHANIA  •  EDENS LANDING  •  HOLMVIEW  •  LOGANHOLME  •  TANAH MERAH  •  WATERFORD  •  BEENLEIGH  •  EAGLEBY  •  ALBERTON  •  BANNOCKBURN  •  MOUNT WARREN PARK  •  WINDAROO  •  YATALA  •  GILBERTON  •  STAPYLTON  •  CABBAGE TREE POINT  •  STEIGLITZ  •  WOONGOOLBA  •  CUPANIA  •  ORMEAU  •  ORMEAU HILLS  •  NORWELL  •  JACOBS WELL  •  PIMPAMA  •  UPPER COOMERA  •  SANCTUARY COVE  •  COOMERA  •  HOPE ISLAND  • 

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