1800 800 675
|Water Damage Restoration|
|Carpet Stain Treatment|
|Mould Infected Book
|Moisture Testing & Reporting|
Since its establishment in 1988 Moisture Control Services (MCS) has been recognized as an industry leader in:
To maintain this industry leadership position, it is the policy of MCS to provide immediate response, maintain a high standard of workmanship and continuously strive for excellence in quality in all facets of our operations. By adopting this approach MCS ensures all projects are handled with skill and professionalism which protects our business integrity while guaranteeing customer satisfaction.
MCS is regularly contracted to perform a project on behalf of a client where quality and customer satisfaction is required to protect the relationship between our client and their customer. This responsibility is acknowledged and recognised where high quality standards must be achieved at all times.
MCS quality work standards commence with the pre-employment of qualified carpet layers. This skill is essential and provides the foundation to develop the necessary skills for our technicians. Extensive on the job and theoretical training based upon the Institute of Inspection Cleaning and Restoration Certification (IICRC) is mandatory for all technicians. Management of MCS provides testing of all technicians to achieve consistency in work habits, practices, procedures and the ultimate quality for each project.
Every employee of MCS will be responsible for adopting the MCS work practises and passing all assessment before that technician can attend any project without direct supervision. Employees are expected to observe these working practises and procedures, to ensure quality and customer satisfaction standards are maintained.
It is a MCS objective to promote and continuously improve quality standards. Through innovation, focus and an open participating environment; improvements to increase our quality standards will be achieved which will also enhance customer satisfaction.
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100% customer satisfaction
In the unlikely situation that you are not happy with our job we will re-attend and rectify the item requested. If this cannot be achieved to your satisfaction MCS will refund you the value of this work.
MCS is a IICRC certified company meaning you can be confident that you will get a professional service who will take care of your valuable carpets, furnishings and property.
Certified companies are registered businesses which have pledged to conduct their business honestly, observing the IICRC Code of Ethics, continuing staff training / education and are fully insured.
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