1800 800 675
24hrs/7days

 

 

MCS Quality Policy

Since its establishment in 1988 Moisture Control Services (MCS) has been recognized as an industry leader in:

  • Water and sewage damage recovery
  • Document conservation
  • Trauma site recovery
  • Specialised restoration projects
  • Mould remediation
  • Carpet care        

To maintain this industry leadership position, it is the policy of MCS to provide immediate response, maintain a high standard of workmanship and continuously strive for excellence in quality in all facets of our operations. By adopting this approach MCS ensures all projects are handled with skill and professionalism which protects our business integrity while guaranteeing customer satisfaction.

MCS is regularly contracted to perform a project on behalf of a client where quality and customer satisfaction is required to protect the relationship between our client and their customer. This responsibility is acknowledged and recognised where high quality standards must be achieved at all times.

MCS quality work standards commence with the pre-employment of qualified carpet layers. This skill is essential and provides the foundation to develop the necessary skills for our technicians. Extensive on the job and theoretical training based upon the Institute of Inspection Cleaning and Restoration Certification (IICRC) is mandatory for all technicians. Management of MCS provides testing of all technicians to achieve consistency in work habits, practices, procedures and the ultimate quality for each project.

Every employee of MCS will be responsible for adopting the MCS work practises and passing all assessment before that technician can attend any project without direct supervision. Employees are expected to observe these working practises and procedures, to ensure quality and customer satisfaction standards are maintained.

It is a MCS objective to promote and continuously improve quality standards. Through innovation, focus and an open participating environment; improvements to increase our quality standards will be achieved which will also enhance customer satisfaction.

Learn more about MCS >

ALL ENQUIRIES –
TELEPHONE 1800 800 675


100% customer satisfaction
guaranteed...

In the unlikely situation that you are not happy with our job we will re-attend and rectify the item requested. If this cannot be achieved to your satisfaction MCS will refund you the value of this work.

MCS is a IICRC certified company meaning you can be confident that you will get a professional service who will take care of your valuable carpets, furnishings and property.

Certified companies are registered businesses which have pledged to conduct their business honestly, observing the IICRC Code of Ethics, continuing staff training / education and are fully insured.

For all your water damage restoration and special contamination clean-up needs. We service the following areas:  UPPER COOMERA  •  COOMERA  •  SANTA BARBARA  •  BOYKAMBIL  •  HOLLYWELL  •  HOPE ISLAND  •  PARADISE POINT  •  SANCTUARY COVE  •  SOUTHERN MORETON BAY ISLAND  •  CURRIGEE  •  SOUTH STRADBROKE  •  OXENFORD  •  HELENSVALE  •  PACIFIC PINES  •  STUDIO VILLAGE  •  ARUNDEL  •  COOMBABAH  •  RUNAWAY BAY  •  ANGLERS PARADISE  •  BIGGERA WATERS  •  GAVEN  •  MOLENDINAR  •  PARKWOOD  •  HEYDON HEIGHTS  •  LABRADOR  •  MAIN BEACH  •  MUSGRAVE HILL  •  SOUTHPORT  •  THE SPIT  •  HIGHLAND PARK  •  NERANG  •  ASHMORE  •  BENOWA  •  CARRARA  •  CYPRESS GARDENS  •  BROADBEACH  •  BROADBEACH WATERS  •  BUNDALL  •  CHEVRON ISLAND  •  CRONIN ISLAND  •  FLORIDA GARDENS  •  ISLE OF CAPRI  •  MIAMI KEYS  •  PARADISE WATERS  •  RIALTO  •  RIO VISTA  •  SORRENTO  •  SURFERS PARADISE  •  WORONGARY  •  MERRIMAC  •  CLEAR ISLAND WATERS  •  MERMAID WATERS  •  ROBINA  •  MERMAID BEACH  •  MIAMI  •  NOBBY BEACH  •  BURLEIGH WATER  •  S VARSITY LAKES  •  WEST BURLEIGH  •  BURLEIGH HEADS  •  KOALA PARK  •  PALM BEACH  •  CURRUMBIN WATERS  •  ELANORA  •  BILINGA  •  TUGAN  •  COOLANGATTA  •  GIBSON ISLAND  •  BELLTHORPE  •  WHITE PATCH  •  DURUNDUR  •  CABOOLTURE  •  GODWIN BEACH  •  NINGI  •  BANKSIA BEACH  •  BELLARA  •  SANDSTONE POINT  •  BONGAREE  •  BRIBIE ISLAND  •  WOORIM  •  MORAYFIELD  •  UPPER CABOOLTURE  •  CABOOLTURE SOUTH  •  BEACHMERE  •  BURPENGARY  •  NARANGBA  •  DECEPTION BAY  •  ROTHWELL  •  NEWPORT  •  SCARBOROUGH  •  DAKABIN  •  PETRIE  •  KALLANGUR  •  MURRUMBA DOWNS  •  NORTH LAKES  •  MANGO HILL  •  CLONTARF  •  KIPPA-RING  •  MARGATE  •  REDCLIFFE  •  WOODY POINT  •  CASHMERE  •  JOYNER  •  BRAY PARK  •  LAWNTON  •  STRATHPINE  •  GRIFFIN  •  BRIGHTON  •  SAMFORD VALLEY  •  SAMFORD VILLAGE  •  EATONS HILL  •  ALBANY CREEK  •  BRENDALE  •  WARNER  •  BALD HILLS  •  BRACKEN RIDGE  •  CARSELDINE  •  FITZGIBBON  •  BOONDALL  •  DEAGON  •  NORTH BOONDALL  •  SANDGATE  •  TAIGUM  •  NUDGEE BEACH  •  SHORNCLIFFE  •  BUNYA  •  FERNY HILLS  •  ARANA HILLS  •  EVERTON HILLS  •  EVERTON PARK  •  McDOWALL  •  ASPLEY  •  BRIDGEMAN DOWNS  •  CHERMSIDE  •  CHERMSIDE WEST  •  STAFFORD HEIGHTS  •  GEEBUNG  •  NORTHGATE  •  VIRGINIA  •  WAVELL HEIGHTS  •  ZILLMERE  •  BANYO  •  NUDGEE  •  MYRTLETOWN  •  FERNY GROVE  •  THE GAP  •  UPPER KEDRON  •  ASHGROVE  •  ENOGGERA  •  GAYTHORNE  •  GROVELY  •  KEPERRA  •  MITCHELTON  •  OXFORD PARK  •  ST JOHNS WOOD  •  ALDERLEY  •  BOWEN BRIDGE  •  DORRINGTON  •  GORDON PARK  •  GRANGE  •  HERSTON  •  LUTWYCHE  •  NEWMARKET  •  STAFFORD  •  WILSTON  •  WINDSOR  •  ALBION  •  ASCOT  •  BOWEN HILLS  •  BREAKFAST CREEK  •  CLAYFIELD  •  EAGLE JUNCTION  •  HAMILTON  •  HENDRA  •  KALINGA  •  KEDRON  •  MAYNE  •  NUNDAH  •  TOOMBUL  •  WOOLOOWIN  •  BRISBANE AIRPORT  •  DOOMBEN  •  EAGLE FARM  •  MEEANDAH  •  WHINSTANES  •  BULWER ISLAND  •  LINDUM  •  LYTTON  •  PINKENBA  •  PORTWEST  •  PORTGATE  •  WHYTE ISLAND  •  WYNNUM  •  PORT OF BRISBANE BARDON  •  JUBILEE  •  MOUNT COOT-THA  •  RAINWORTH  •  TOOWONG  •  AUCHENFLOWER  •  BRISBANE  •  CITY  •  CLARENCE CORNER  •  HIGHGATE HILL  •  HILL END  •  ITHACA  •  KELVIN GROVE  •  MILTON  •  PADDINGTON  •  PETRIE TERRACE  •  RED HILL  •  ROSALIE  •  SOUTH BANK  •  SOUTH BRISBANE  •  SPRING HILL  •  TORWOOD  •  WEST END  •  BALMORAL  •  BULIMBA  •  EAST BRISBANE  •  FORTITUDE VALLEY  •  HAWTHORNE  •  KANGAROO POINT  •  MERTHYR  •  NEW FARM  •  NEWSTEAD  •  NORMAN PARK  •  TENERIFFE  •  CANNON HILL  •  COLMSLIE  •  MORNINGSIDE  •  MURARRIE  •  QUEENSPORT  •  SEVEN HILLS  •  HEMMANT  •  TINGALPA  •  LOTA  •  MANLY  •  MANLY WEST  •  RANSOME  •  WAKERLEY  •  WYNNUM WEST  •  THORNESIDE  •  PULLENVALE  •  BROOKFIELD  •  CHAPEL HILL  •  JINDALEE  •  KENMORE  •  KENMORE HILLS  •  CHELMER  •  FIG TREE POCKET  •  GRACEVILLE  •  INDOOROOPILLY  •  JAY PARK  •  SHERWOOD  •  TARINGA  •  CHARDONS CORNER  •  DUTTON PARK  •  FAIRFIELD  •  IRONSIDE  •  LONG POCKET  •  ST LUCIA  •  TENNYSON  •  YEERONGPILLY  •  YERONGA  •  ANNERLEY  •  BURANDA  •  COORPAROO  •  EKIBIN  •  GREENSLOPES  •  HOLLAND PARK  •  HOLLAND PARK WEST  •  STONES CORNER  •  TARRAGINDI  •  WELLERS HILL  •  WOOLLOONGABBA  •  CAMP HILL  •  CARINA  •  CARINA HEIGHTS  •  MANSFIELD  •  MOUNT GRAVATT EAST  •  WHITES HILL  •  BELMONT  •  CARINDALE  •  CAPALABA WEST  •  CHANDLER  •  GUMDALE  •  ALEXANDRA HILLS  •  BIRKDALE  •  ORMISTON  •  WELLINGTON POINT  •  COLLEGES CROSSING  •  KARANA DOWNS  •  NORTH TIVOLI  •  STANTON CROSS  •  BARELLAN POINT  •  KARALEE  •  ANSTEAD  •  BELLBOWRIE  •  MOGGILL  •  PINJARRA HILLS  •  JAMBOREE HEIGHTS  •  MIDDLE PARK  •  MOUNT OMMANEY  •  RIVERHILLS  •  SINNAMON PARK  •  SUMNER  •  WESTLAKE  •  CORINDA  •  DARRA  •  OXLEY  •  SEVENTEEN MILE ROCKS  •  ARCHERFIELD  •  MOOROOKA  •  ROCKLEA  •  SALISBURY  •  COOPERS PLAINS  •  NATHAN  •  NATHAN HEIGHTS  •  ROBERTSON  •  SUNNYBANK  •  EIGHT MILE PLAINS  •  MACGREGOR  •  MOUNT GRAVATT  •  UPPER MOUNT GRAVATT  •  WISHART  •  MACKENZIE  •  ROCHEDALE  •  BURBANK  •  CAPALABA  •  SHELDON  •  THORNLANDS  •  COOCHIEMUDLO ISLAND  •  PINKLANDS  •  BRASSALL  •  COALFALLS  •  LEICHHARDT  •  SADLIERS CROSSING  •  BASIN POCKET  •  DENMARK HILL  •  EAST IPSWICH  •  IPSWICH  •  LIMESTONE HILL  •  MOORES POCKET  •  NEWTOWN  •  NORTH IPSWICH  •  RAYMONDS HILL  •  TIVOLI  •  TIVOLI HILL  •  WEST IPSWICH  •  WOODEND  •  BERGINS HILL  •  BOOVAL  •  BUNDAMBA  •  EBBW VALE  •  NORTH BOOVAL  •  SILKSTONE  •  STATION HILL  •  BREMER JUNCTION  •  COLLINGWOOD PARK  •  DINMORE  •  NEW CHUM  •  RIVERVIEW  •  GOODNA  •  PRIORS POCKET  •  REDBANK  •  CAROLE PARK  •  GAILES  •  WACOL  •  DOOLANDELLA  •  DURACK  •  ELLEN GROVE  •  FOREST LAKE  •  INALA  •  RICHLANDS  •  PALLARA  •  WILLAWONG  •  ACACIA RIDGE  •  ALGESTER  •  CALAMVALE  •  STRETTON  •  SUNNYBANK HILLS  •  FRUITGROVE  •  KARAWATHA  •  KURABY  •  RUNCORN  •  UNDERWOOD  •  ROCHEDALE SOUTH  •  SPRINGFIELD  •  SPRINGWOOD  •  PRIESTDALE  •  REDLAND BAY  •  VICTORIA POINT  •  CHURCHILL  •  EASTERN HEIGHTS  •  RACEVIEW  •  SANDY GALLOP  •  YAMANTO  •  BLACKSTONE  •  COONEANA  •  FLINDERS VIEW  •  GREENWOOD VILLAGE  •  REDBANK PLAINS  •  AUGUSTINE HEIGHTS  •  BELLBIRD PARK  •  BROOKWATER  •  CAMIRA  •  SPRINGFIELD LAKES  •  HEATHWOOD  •  FORESTDALE  •  HILLCREST  •  LARAPINTA  •  PARKINSON  •  BROWNS PLAINS  •  DREWVALE  •  BERRINBA  •  LOGAN CENTRAL  •  WOODRIDGE  •  DAISY HILL  •  KINGSTON  •  MEADOWBROOK  •  SLACKS CREEK  •  SHAILER PARK  •  CORNUBIA  •  CARBROOK  •  MOUNT COTTON  •  POINT TALBURPIN  •  KARRAGARRA ISLAND  •  RUSSELL ISLAND  •  SPRINGFIELD CENTRAL  •  GREENBANK  •  BORONIA HEIGHTS  •  HERITAGE PARK  •  REGENTS PARK  •  CRESTMEAD  •  MARSDEN  •  LOGANLEA  •  WATERFORD WEST  •  BETHANIA  •  EDENS LANDING  •  HOLMVIEW  •  LOGANHOLME  •  TANAH MERAH  •  WATERFORD  •  BEENLEIGH  •  EAGLEBY  •  ALBERTON  •  BANNOCKBURN  •  MOUNT WARREN PARK  •  WINDAROO  •  YATALA  •  GILBERTON  •  STAPYLTON  •  CABBAGE TREE POINT  •  STEIGLITZ  •  WOONGOOLBA  •  CUPANIA  •  ORMEAU  •  ORMEAU HILLS  •  NORWELL  •  JACOBS WELL  •  PIMPAMA  •  UPPER COOMERA  •  SANCTUARY COVE  •  COOMERA  •  HOPE ISLAND  • 

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